Policy Forum for Northern Ireland

For booking-related queries or information on speaking please email us at info@forumsupport.co.uk, or contact us: +44 (0)1344 864796.

The future for health and social care services in NI - improving service delivery, the impact of COVID-19, value for money, and implementing the Bengoa reforms

July 2020


Price: £150 PLUS VAT
Format: DOWNLOADABLE PDF


***Full-scale policy conference taking place online***


This conference focuses on the future of health and social care services in Northern Ireland.


Discussion at a glance:


The conference - prepared initially before the full onset of the coronavirus crisis - will bring out latest thinking on key longstanding issues for healthcare in Northern Ireland, including:


  • funding
  • the future of the workforce
  • urgent and emergency care
  • healthcare integration
  • quality of healthcare and social services.

However we expect a key focus for discussion on the day to be the impact of the COVID-19 pandemic on the long term future of health and social care in Northern Ireland:


  • service recovery - the scaling up of services to previous capacity and support that will be needed for local trusts during the process and into the future
  • what can be learned - best practice and innovation that can be taken forward from experience of the unprecedented challenges that have been faced
  • improving safety within communities - priorities for test and trace and other measures, with Northern Ireland producing an independent tracing application
  • support - what more may be required going forward for health services and their workforces, their partner organisations, and the populations that they serve
  • It comes with the Department of Health publishing its strategic framework for Rebuilding Health and Social Care Services, which sets out priorities following the impact of COVID-19, alongside the release of the proximity app - StopCOVID NI - to help prevent the spread of COVID-19.

The wider discussion:


  • finance - levels of available funding for the health and social care system, ensuring value for money, and assessing the priorities for investment
  • the workforce - addressing concerns, and improving recruitment and retention
  • urgent and emergency care - the review by the Department for Health, and next steps for development of a waiting times action plan
  • next steps - implementation of the Bengoa report’s recommendations for greater healthcare integration - introduction of Accountable Care Systems and an increased role for community care:
    • technology and eHealth - its future role, and how it can help modernise the health system and supporting new models of care
    • primary care - enhancing the support for GPs through the continued development of multidisciplinary teams, and integrating with social and acute services
    • community health services - building capacity for a bigger role in health and social care and reducing inequalities, and promoting effective collaboration between different public, private, and third sector bodies
  • regulation and standards - delivering high quality health and social care services, and priorities for regulation in raising standards and supporting reform

Developments that are relevant to the discussion:


  • political leadership - re-establishment of the Northern Ireland Assembly and commitment to tackle health issues laid out in the New Decade, New Approach document and the COVID-19 pandemic
  • waiting times - with Northern Ireland’s hospitals having the highest level in the UK prior to the pandemic
  • staff recruitment and retention - with around 7,000 vacancies in health and social care boards across Northern Ireland prior to the pandemic
  • financial performance and value for money - with remarks by the Minister - Health budget for 2020/21 will be crucial - Swann - on funding pressures faced by the sector affecting health and social care service delivery
  • mental health - with:
    • recent publication of the Mental Health Action Plan for NI which commits to producing a mental health strategy
    • the announcement that the Department of Health will begin the process of appointing a Mental Health Champion for Northern Ireland
  • key policy reports - progress and next steps for implementation of:
    • Systems, Not Structures - Changing Health and Social Care, chaired by Professor Rafael Bengoa
    • Health and Wellbeing 2026: Delivering Together - the 10-year strategy for reforming Health and Social Care (HSC) services in N Ireland
    • Power to People: proposals to reboot adult care and support in NI

The agenda:


  • Transforming health and social care services in NI - key policy priorities
  • Tackling immediate issues in Health and Social Care in the context of COVID-19 - service delivery and workforce priorities:
    • The state of health and social care - key challenges and opportunities
    • Reducing waiting times and delivering better outcomes
    • Priorities for recruitment and retention
  • Delivering value for money in health and social care services
  • Large scale change at the policy level - learning from others
  • eHealth post 2020 and following the pandemic - expanding and investing in infrastructure and maximising innovative technologies in the delivery of health and social care
  • Priorities for developing the healthcare system to better support mental health needs
  • Driving towards new models of care - accountable care systems, integration and community care

Policy officials attending:


Our forums are known for attracting strong interest from policymakers and stakeholders. Places have been reserved from The Northern Ireland Assembly and a range of officials from the Department of Health; the Department of Finance; the Office of Social Services; and the Department of Health and Social Care..


This is a full-scale conference taking place online***


  • full, four-hour programme including comfort breaks - you’ll also get a full recording to refer back to
  • information-rich discussion involving key policymakers and stakeholders
  • conference materials provided in advance, including speaker biographies
  • speakers presenting via webcam, accompanied by slides if they wish, using the Cisco WebEx professional online conference platform (easy for delegates - we’ll provide full details)
  • opportunities for live delegate questions and comments with all speakers
  • a recording of the addresses, all slides cleared by speakers, and further materials, is made available to all delegates afterwards as a permanent record of the proceedings
  • delegates are able to add their own written comments and articles following the conference, to be distributed to all attendees and more widely
  • networking too - there will be opportunities for delegates to e-meet and interact - we’ll tell you how!

Full information and guidance on how to take part will be sent to delegates before the conference



This on-demand pack includes

  • A full video recording of the conference as it took place, with all presentations, Q&A sessions, and remarks from chairs
  • An automated transcript of the conference
  • Copies of the slides used to accompany speaker presentations (subject to permission
  • Access to on-the-day materials, including speaker biographies, attendee lists and the agenda